Amazon kdp identity verification not working Fic

Comprehensive Solutions for Amazon KDP Verification Failures

Scenario 1: Document Upload and ID Verification Failure (Identity Proof)

This occurs when the system rejects your primary identification document (e.g., passport, driving license) or proof of address.

Problem	Root Cause	Solution/Fixes
Blurry/Poor Quality	Using a smartphone photo instead of a high-DPI scan. Glare, shadows, or text partially obscured.	Action: Use a dedicated flatbed scanner or a high-quality scanner app (like Adobe Scan) set to 300 DPI. Save the output as a clear PDF or JPEG. Ensure the image is perfectly straight, well-lit, and the entire document is visible.
Mismatched Name	The name on the ID does not exactly match the legal name entered in your KDP profile (e.g., using a middle initial on KDP but the full middle name on the ID).	Action: Go back to your KDP account settings and make the name IDENTICAL to your official document. If your document uses all caps, use all caps in the KDP form, if necessary.
Out-of-Date Document	Using an ID that is expired or very close to expiration.	Action: Only submit valid, unexpired government-issued photo identification.
Inappropriate Document Type	Submitting documents KDP doesn’t accept (e.g., library card, utility bill for ID verification).	Action: Only submit a valid Passport or a Driving License. If KDP asks for secondary proof of address, then submit a bank statement or utility bill, but only if they explicitly request it.

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Scenario 2: Tax Interview and Status Freeze

This is the most common point of failure for international authors, often resulting in a “Review in Progress” status that lasts indefinitely, or an immediate 30% withholding tax rate.

Problem	Root Cause	Solution/Fixes
Stuck in Review	Browser caching issues, interrupted sessions, or minor errors in the EIN/TIN field.	Action: Clear all browser cache and cookies. Close all tabs. Open the tax interview in a Chrome or Firefox Incognito/Private window. Complete the entire interview from start to finish without pausing or navigating away.
Address Mismatch (Tax Form)	The physical address you enter on the KDP form does not exactly match the address associated with your TIN (Taxpayer Identification Number) or EIN (Employer Identification Number).	Action: Review your IRS/local tax authority records. Ensure KDP registration fields match the tax documents exactly, down to abbreviations (e.g., “PO Box 123” vs. “P.O. Box 123”).
High Withholding Rate (30%)	Failure to provide a valid, verifiable Tax Identification Number (TIN) or failure to correctly claim a tax treaty benefit.	Action: If you are a non-US person, you must obtain an ITIN (Individual Taxpayer Identification Number) or EIN from the IRS to claim tax treaty benefits (usually resulting in a 0% or lower withholding rate). Do not skip this step.

Scenario 3: Bank Account and Payment Verification Failure

This stops KDP from sending you royalty payments and is usually a problem for authors living outside the few countries KDP supports directly.

Problem	Root Cause	Solution/Fixes
Unverified Bank Details	KDP cannot confirm the existence or legitimacy of the routing number and account number provided by a local international bank.	Action: Use a Payment Intermediary (Wise/Payoneer). Open a free account with Wise (formerly TransferWise) or Payoneer. These services provide you with local US or UK bank account details (Routing/Account Numbers). Use these details in your KDP dashboard. Once the money hits Wise/Payoneer, you can easily transfer it to your local bank account. This eliminates 99% of bank verification problems.
Name Mismatch (Bank)	The name on the KDP profile must be the primary name on the bank account.	Action: Ensure the bank account is held in the exact same legal name that you used for your KDP Identity and Tax Interview.

Scenario 4: Post-Verification Issues and Re-Verification

Sometimes an account is verified, but KDP forces a re-verification, often for security purposes or policy updates.

Problem	Root Cause	Solution/Fixes
Immediate Account Suspension/Closure	Uploading content that may violate their terms (e.g., public domain content, AI-generated content without proper disclosure, low-effort repetitive books).	Action: This is not a verification issue, but a policy violation. You must submit an appeal and clearly explain how you will comply with their rules, focusing on quality, originality, and proper disclosure of AI usage.
Systemic Failure	A bug on Amazon’s side (rare, but happens).	Action: Contact KDP Support Directly. Do not use the general support form. Use the “Contact Us” link at the bottom of the KDP page, select “Account,” and then “Account Verification.” Provide screenshots of the error message and politely request manual review. Wait 3-5 business days for a response before submitting again.

The key takeaway is that KDP’s automated system requires perfect consistency across all fields and immaculate document quality. By standardizing your address and using a stable intermediary banking service, you bypass the most common failure points.

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